You might be wondering whether you could class your business as paperless.
It’s fairly open to interpretation, but this is how I’d define it:
✅ If your own systems and processes are set up without paper, then you’re paperless.
✅ If a contact sends you an invoice on a bit of paper, or a form that they insist on being printed off, signed physically and posted back to them – if you scan those items in for your records, then you’re paperless.
In other words, the way your clients or suppliers deal with THEIR admin doesn’t define how paperless YOU are!